If you are unhappy with the service or treatment you have received from the NHS, you have the right to make a complaint. For more information on the procedures within the trust, please visit the Patient, Advice and Liaison Service (PALS) website page:

https://www.ncic.nhs.uk/patients-visitors/PALS-support-and-advice

Or for more information on how to make a complaint, please visit the complaints website page:

https://www.ncic.nhs.uk/patients-visitors/PALS-support-and-advice/making-complaint

More information on Compliments, Comments, Concerns and Complaints can be found here:

Complaints Leaflet How to raise a complaint