If you or a loved one are in a critical or life-threatening situation you should call 999 straight away.
If you are in a non-life threating situation you should contact your GP who will be able to advise you what to do.
NHS 111 offer advice when it’s not an emergency but you need medical help fast. To call them dial 111.
Healthcare Staff Wellbeing
Below we have collated a range of useful websites, videos and documents to help healthcare staff to look after their health and wellbeing - especially given the extremely challenging times we currently find ourselves in.
We also have a range of other resources on our website that you might also find helpful to look at - they cover a range of topics such as mindfulness, stress, sleep, anxiety/worry and loss.
Please remember that our Staff Wellbeing Line (0800 633 5547) is currently available 9-5pm, Monday-Friday, or you can email (firstname.lastname@example.org) to book a call. Together we can discuss the most helpful route for you to take to gain support (practical, wellbeing or psychological) at this time.
The document above outlines all the COVID-19 support options currently available for staff in the NCIC trust as of January 2021. This is split into 3 sections: online support and self-care, telephone and peer support, and support from others.
This leaflet has been produced alongside the video above to help make sure all staff are aware of the personal reactions that may be experienced as a result of difficult, stressful and traumatic circumstances at work. The hope is to help staff to recognise potential difficulties, both in themselves and in others, so that they can make use of the support available in the organisation if required.
Please also see our 'Managing your Wellbeing during COVID-19' page produced for anyone in our community, which also has videos produced by the PHRP team about compassionate self care, and managing anxiety during COVID-19.
The NCIC staff wellbeing support pages outline both trust and national wellbeing packages of support that have been put in place for our NHS staff. The trust wellbeing page involves a range of resources such as guides/tools/support apps for anxiety, the mental health support hub, safety advice for survivors of domestic abuse, information about recovery after covid-19, and a directory of other sources of support.
An article that outlines top tips and ways in which these can be implemented - examples of topics include looking after your body, sticking to facts, focusing on the present, look after your sleep, and staying connected.
This NCIC website page has been specifically targeted at managers and how they can support the psychological wellbeing of their staff during this difficult time. This includes information about the importance of compassionate/supportive leadership, and how this can be implemented. There are also links to, and information about, services that it may be suitable for managers to refer staff to when needed.
These "notecards" are succinct but informative, covering a range of topics. They all following a simple 4 step structure: concise information about the topic, a short exercise, a link to further support/information and a "last point". They act as an effective 'reminder' when struggling with, or needing extra support around, one of the topics.
Further Support and Information
The drop down headings below provide a range of other websites that have lots more useful resources, links, videos and so on.
Support the Workers Website
This website has three main sections. The first is the briefing notes - these are particularly useful as they cover topics that tend to not be covered elsewhere e.g. decision making, readiness, team dynamics/non-technical skills, psychological safety, leadership and performance debriefing. There is also a range of measures that could be used to assess psychosocial function of workers. The other resources page acts as a "directory" signposting to some more useful websites and videos on the topic of staff wellbeing.
Vivup Support Provision and Self-Help Workbooks
This page provides more detail about the support Vivup are able to offer for NCIC staff and how to access this support. They also have a range of downloadable self-help workbooks providing insight, advice and support across a range of topics from Vivup who NCIC are partnered with to ensure the health and wellbeing of staff.
NHS In Mind
'NHS in Mind' is a free platform containing 8 easy-to-access, short interventions to help NHS staff alleviate and combat high anxiety, panic and fatigue at this time. They help to turn off the fight-or-flight response, restoring us to a calm and rational state, re-engaging the brain and helping us to think clearly. The exercises include: box breathing, notice 5 things, 3 minute-breathing space, a short meditation on the breath, progressive muscle relaxation, ego-strengthening hypnosis, 3-4-5 breathing, Jencks time progression, and sleep hypnosis.
NHS People Health and Wellbeing Support Website
This webpage outlines some great staff wellbeing projects, provides resources (such as videos to help find calm in chaos), provides links to virtual staff common rooms, and also further signposting is given (e.g. to Place 2 Be, financial wellbeing support, support for social care workers, ACC counselling and Project 5). This is all for any NHS staff member, in any trust.