This page explains our privacy policy and how we will use and protect any information about you that you give us when you visit this website.

This privacy statement only covers the North Cumbria Integrated Care NHS Foundation Trust website. It does not cover all sites that can be linked to from this site, so you should always be aware when you are moving to another site and read the privacy statement on that site.

What information do we collect?

From time to time, you will be asked to submit personal information about yourself (for example name and email address) in order to receive or use services on our website. Such services include bulletins, email updates and feedback.

By entering your details in the fields requested you enable North Cumbria Integrated Care NHS Foundation Trust and its service providers to provide you with the services you select. Any information you provide to North Cumbria Integrated Care NHS Foundation Trust will only be used by us, our agents and service providers and will not be disclosed unless we are obliged or permitted to by law to do so.

If you post or send offensive, inappropriate or objectionable content anywhere on this site or otherwise engage in any disruptive behaviour on this site, we may use whatever information is available to us, about you, to stop such behaviour. We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met or when you no longer wish to continue your subscription.

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party or other government department.

The Data Protection Act 2018 sets out the requirements for the protection of information relating to individuals and people's rights in relation to how their personal information is used.

The Trust takes its duties under the Data Protection Act seriously, and has implemented a number of processes and procedures to ensure compliance.

A Fair Collection notice has been produced in order to inform our patients how patient data is processed. It explains:

• Our commitment to confidentiality
• What data are collected
• Who it is collected from
• Why it is collected
• How data is processed
• Who can access it
• What procedures govern data handling

The Trust must keep your personal health information confidential. It is your right. These pages, with the accompanying leaflets, explain how we do this.

Accessing your records

Under the Data Protection Act 2018, individuals have a right of access to information held about them, such as patient records or staff records (if you are an employee of the Trust). To request your patient or staff record, please fill in the application form or apply in writing to:

Information Rights Manager - How to Contact Us

Information Governance Maglona House Kingstown Broadway Carlisle CA3 0HA Tel No 01228 60 2000 Email: accesstorecords@cumbria.nhs.uk

Changes to our policy

If our privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Security

This site has security measures in place to protect the loss and alteration of information under our control.

Use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

• Enabling a service to recognise your device so you don't have to give the same information several times during one task
• Recognising that you may already have given a username and password so you don't need to do it for every web page requested
• Measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast.
• You can manage these small files yourself and learn more about them at aboutcookies.org